Privacy Statement

RestoManager (hereinafter "The Provider") considers ensuring privacy and data protection very important. With this privacy statement (hereinafter "Privacy Statement"), the Provider wishes to inform the user in detail about the processing of his/her personal data and corresponding rights when using the website and

By using certain functions of the Website, the Provider receives your personal data, which it will process with respect for the privacy of the user and in compliance with the law of December 8, 1992 on the protection of privacy in relation to the processing of personal data ( which as of May 25, 2018 will be replaced by the (European) General Data Protection Regulation ("AVG" but better known as "GDPR") (

If you would like more information about privacy and data protection, you can always visit the website of the Privacy Commission (aka the Privacy Commission) at the link:

By accepting this privacy statement, general consent is given to all processing operations described in this privacy statement for which consent is required.

Article 1: To whom does this privacy statement apply?

This Privacy Statement applies to all our potential/current/former users of the Website.

Article 2: Who is responsible for processing?

RestoManager shall act as data controller in the processing of personal data and this with respect to the processing operations carried out by the Provider under its own responsibility and authority.

RestoManager VOF

Article 3: What personal data are processed by us when using this website?

Personal data processed when completing the contact form on the Website.

Personal identification data are processed when a visitor contacts the Provider via a contact form on the Website. This person is seeking further information regarding the Provider's services, products or services. In this processing, the processing of personal data is based on the contractual relationship and prior contacts.

Type of personal data


Basis of processing

Purpose of processing


Personal identification information


The Provider

Contractual relationship or accompanying steps beforehand

This personal data is used by the Provider to respond to the individual.

The form for more information/contact can be found on the "Contact Us" page and on several other pages.

Article 4: Google Analytics

Google Analytics is a web analytics service provided by Google Inc. ("Google"). The Provider uses Google Analytics within the Website. The Provider does not transfer any personal data to Google. By analyzing this data, based on legitimate interest, The Provider finds out how the Website is used and can improve it.

Article 5: Cookies

Cookies are text files placed on your computer to collect standard Internet logging information and behavioral information. This information is used to track website visitor behavior and to compile statistical reports about the website

For more information related to cookies, please visit our cookie statement READ MORE. 

Article 6: Who receives my personal data?

The Provider

Personal data collected by using the contact form of this website is processed by the Provider.


The Provider makes use of external processors. This means, among other things, that for certain tasks or investigations we temporarily pass on data to third parties if we do not have the means to do so ourselves, e.g. website hosting, mail platform, helpdesk tools, etc. If we do so, we will always ensure that your data is treated confidentially and used securely. We always lay this down contractually with these processors. The processor may never use your data on its own initiative and, except where otherwise required by law, your data must be deleted as soon as the processor has completed the assignment.


To governments, regulators and other third parties in the context of certain legal obligations, if we suspect and/or seek to detect certain criminal offenses, in the context of third-party enforcement of their intellectual property rights, if we believe you have violated the terms of use of our website and/or app, or if we wish to enforce our Privacy Statement.

Your personal data will not be disclosed to other external parties without prior consent, unless The Provider is required to do so by a statutory provision or court order. Your personal data will not be passed on to The Provider's partners.

Article 7: How long will my data be kept?

The Provider will retain your personal information only for the minimum period necessary to fulfill the purposes set forth in this Privacy Statement, unless in the resolution of disputes or if a longer retention period is required by law. Non-personal information may be kept over time without limitation for statistical purposes.

Article 8: Security and retention of personal data.

The Provider recognizes that the security of personal data is part of data protection. As a result, The Provider takes appropriate technical and organizational measures to protect your personal data from unauthorized processing or unauthorized access in order to prevent misuse.

In any transfer of personal data to a processor outside the EEA, The Provider always does so in accordance with the terms of this Privacy Statement and The Provider follows applicable data protection laws and regulations to ensure adequate safeguards.

Article 9: How can I exercise my rights?

You can exercise your rights by sending an email to [email protected]. To prevent any unauthorized disclosure of your personal data, it is mandatory to send the request from the email address associated with your account or contact form submission.

The Provider has one month to respond to your request. This period begins when The Provider has received your application and has all the required information to fulfill your request.

The Provider will provide the requested information free of charge. Where requests are unfounded or excessive, particularly due to their repetitive nature, The Provider may charge a reasonable fee or The Provider may refuse the request.

If for some reason you believe that The Provider has not handled your request correctly, you may contact The Provider after which he will work with you to find a solution.

For the sake of completeness, we inform you that, if The Provider does not respond to your request, refuses it or if our response does not meet your expectations, you always have the right to file a complaint with the Commission for the Protection of Privacy (Privacy Commission), Press Street 35, 1000 Brussels or at [email protected].

Article 10: What rights can I exercise?

Right of access: You can ask us what personal data we process from you, what we process it for, which categories of personal data we process, with which categories of third parties we share your personal data, the origin of the data processed, and - when applicable - the logic we use when automatically processing personal data.

Right to rectification: It is currently possible for any user to correct their own account information via The Website. To keep your information up-to-date, please make any changes yourself.

Right to data erasure: You can ask us to delete your account. This will no longer allow you to use The Website. After the request, The Provider will suspend your account for 30 days to give you the necessary reflection time. Thereafter, the account will be permanently deleted.

Right to restriction of processing: in the cases provided for in Belgian and European privacy legislation. When processing is restricted within The Website, your personal data (except for storage) will only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of public interest. After obtaining this restriction of processing, you will always be notified by The Provider before the restriction of processing is lifted.

Right to transferability of data: You have the right to obtain the personal data you have provided in a common, structured and machine-readable form and have the right to transfer this personal data to another controller where the processing is based on the legal grounds of consent or contractual relationship.

Right to withdraw consent: If the processing of a personal data is based on the basis of consent, you as a user have the right to withdraw this consent at any time. This can be done by canceling your account.

Right to object: You have the right to object to the processing of your personal data only if the processing is based on public interest or legitimate interest.

Please feel free to contact our service desk at [email protected] Should you still have further questions about this. We will be happy to help you!