Working with shifts allows you to easily divide reservations into the necessary hours. To begin with, we will first set the opening hours of your business.
1. Set your opening hours
In this example, only our business is closed on Mondays, otherwise this business will only offer Lunch & Dinner.
We set the opening hours equal to the opening hours as the customer would see it on Google.
2. Setting up shifts
To create a shift, first press the plus sign at the top right.
After this, a popup opens.
We are now going to create a sample shift for Lunch:
- Name: Lunch
The name is visible to the customer during the reservation process. So keep the name short and to the point. - Order
The order is decisive in the customer reservation module. - Days of the week
We can assign a shift to certain days of the week. This will then override the normal opening hours. For our example, we will designate from Tuesday through Friday. - Book from & Until
This is the start and end time of your shift. If our lunch runs from 12 to 15, we fill in 12:00 & 14:59 here. - Tables & Zones by shift
We can also very easily assign only certain tables to a shift. Then only the tables or zones indicated will be used when making a reservation. This function also allows you to assign excluden, so those tables are not bookable online. - Duration of a reservation
If you do not fill this in, the default settings listed under 'Modules' will be used. In the modules settings, an hour can be set for each number of people. - Max number of covers
It is best to leave this at -1 unless you want to set the maximum number of covers yourself. If it is set to -1, it is automatically calculated from the floor plan.
3. Using Shiftflows
With Shiftflows, you make sure that not everyone will book at the same time.
In a Shift you can create different Flows. For example from 12pm to 1pm, a maximum of 25 covers can come in.
If the limit is reached then the Flow is no longer available and the next customer who reserves will not see the option.
This way, arrivals can be distributed cleanly throughout the shift.